Merchants get sold “AI fraud engines” with no explainability. CodShield keeps scoring rule-based and inspectable so ops can trust Approve / Cancel decisions.
Signals that matter for COD
- Invalid or weak phone and address quality
- Blacklisted numbers and previous RTO history
- First-time COD vs repeat customers
- High-RTO cities, remote areas, high cart value
- Duplicate checkouts and prepaid offsets
Scores run 0 to 100. High risk can block or force review. Lower risk can move faster when your tiers allow it.
What CodShield does not claim
- No AI/ML scoring theatre
- No live courier API magic as a default story
- No Meta Cloud / BSP billing by default
- No checkout OTP as the default path
Pair score with action
A score without a queue is useless. CodShield ties risk to WhatsApp confirmation and the Orders approval queue so packing only sees orders you intend to ship.
Read the product story on CodShield or install from the Shopify App Store.